José Samaniego Ponce

//José Samaniego Ponce

After the Practical Workshop on Quality and Customer Service that we carried out with Escuela de Empresas USFQ , we conducted a service quality survey on a sample of our customers. The result is eloquent: we increased the recommendation index and the detractors decreased. There are positive results in all or almost all aspects that are part of the measurement.

José Samaniego Ponce

Gerente GeneralAnefi S.A